My Data & Privacy Rights
Understand your data rights and request data removal from Ether. We're committed to transparency and your privacy.
Your Data Rights
Right to Access
Request a copy of all personal data we hold about you
You can request a complete copy of your data, including account information, usage analytics, and interaction history.
Right to Rectification
Correct inaccurate or incomplete personal data
If you find any errors in your data, we'll correct them promptly and notify any third parties if necessary.
Right to Erasure
Request deletion of your personal data
Also known as the "right to be forgotten," you can request complete removal of your data from our systems.
Right to Portability
Receive your data in a portable format
We'll provide your data in a structured, commonly used format that you can easily transfer to another service.
What Data We Collect
Account Information
Name, email, company, job title, and account preferences
Usage Analytics
How you interact with our platform, features used, and session data
Interactive Experience Data
Responses to surveys, game scores, AR/VR interactions, and engagement metrics
Communication History
Emails, support tickets, and feedback you've sent to us
Data Retention Policy
Our Commitment: We retain your data only as long as necessary to provide our services and comply with legal obligations.
- • Account data: Retained while your account is active, deleted 30 days after deactivation
- • Usage analytics: Anonymized after 2 years, completely deleted after 5 years
- • Interactive experience data: Retained for 3 years for service improvement, then anonymized
- • Communication history: Retained for 2 years for support purposes
Request Data Removal
Data Removal Request Form
Complete this form to request removal of your personal data from Ether. We'll process your request within 30 days as required by law.
What Happens Next?
- 1. Confirmation: You'll receive an email confirming receipt of your request within 24 hours
- 2. Verification: We may contact you to verify your identity and request details
- 3. Processing: Your data will be removed within 30 days as required by GDPR and CCPA
- 4. Completion: You'll receive a final confirmation when the process is complete
Need Help?
If you have questions about your data rights or need assistance with this process, our privacy team is here to help:
Email: privacy@intoether.co
Response Time: Within 24 hours during business days
Data Protection Officer: Available for complex requests