Microsoft Teams Integration with Ether

Microsoft Teams Integration with Ether

Connect Ether to Microsoft Teams in Minutes

Boost your customer experience capabilities by integrating Microsoft Teams with Ether's Experience Data Platform (XDP). Capture emotional and behavioral insights to personalize customer interactions and drive better business outcomes.

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What You Can Do

• Real-time Communication Insights Capture emotional signals from customer interactions across messaging platforms.
• Unified Customer View Combine messaging data with experience data for complete customer understanding.
• Automated Response Triggers Activate campaigns based on sentiment and engagement patterns.
• Cross-Platform Analytics Track customer journeys across all communication channels.

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How It Works

1. Connect Your Microsoft Teams Account
   Use our secure OAuth flow or API keys to link your account in under 2 minutes.

2. Map Events & Data
   Choose which Microsoft Teams events and data points to capture and enrich with emotional intelligence.

3. Capture Emotional & Behavioral Data
   Ether overlays experiential layers to gather deeper insights from customer interactions.

4. Act on Insights
   Send enriched data to your data warehouse or marketing tools for advanced targeting and personalization.

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Requirements

• A Microsoft Teams account with appropriate access permissions
• An Ether account
• (Optional) CDP or other tools connected via API or middleware

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Data Synced from Microsoft Teams

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Why Integrate Ether with Microsoft Teams?

• 2.7x improved campaign ROI
• Up to 84% more first-party data captured
• Full visibility into customer emotion + behavior
• Plug-and-play integrationΓÇöno dev team required

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Get Started

Connect Your Microsoft Teams Account ->

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